https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434946#M91743 <P>Thanks! You're welcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ! Glad I could be of assistance &amp; trust it is now sorted.</P> Mon, 09 Sep 2024 20:05:13 GMT XRaySpeX 2024-09-09T20:05:13Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434760#M91720 <P>I pay for 2 mobile contracts - one for my daughter and one for my partner. I do not use a mobile myself. Why can't I see my bills by logging onto my EE Account using my desktop PC?&nbsp;I have tried speaking to the EE help-line who have linked my account/s but I still can't see my bills.</P><P>&nbsp;</P> Mon, 09 Sep 2024 16:01:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434760#M91720 Dave789 2024-09-09T16:01:31Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434771#M91723 <P>You pay for them but are you the a/c holder of these contracts? Are they in your name?</P> Mon, 09 Sep 2024 16:22:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434771#M91723 XRaySpeX 2024-09-09T16:22:13Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434779#M91724 Yes, I am the account holder.<BR /><BR />thanks Mon, 09 Sep 2024 16:36:37 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434779#M91724 Dave789 2024-09-09T16:36:37Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434810#M91729 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4527178">@Dave789</a>&nbsp; &nbsp;Have you setup the account as the bill payer in your name ? &nbsp;</P> Mon, 09 Sep 2024 17:05:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434810#M91729 Chris_B 2024-09-09T17:05:53Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434824#M91730 Yes, I have.<BR /><BR />The assumption appears to be that I have a mobile which I don't. If I had a mobile I could probably call 150 or something and get a copy of the bill downloaded onto my phone. The system doesn't seem to cater for elderly people like me who don't use a mobile.<BR /><BR />There is a clear problem with the whole BT/EE merger. I can login to my BT website and see details of my Broadband, TV Package and landline usage. I have a separate login for the EE mobiles but as you know I can't make it work even though it acknowledges me as the account holder. The kind people in my local store tell me that my broadband is supplied by BT even though the hub clearly says it is EE. I'm starting to wish that I'd stayed with O2!<BR /><BR />thanks anyway Mon, 09 Sep 2024 17:17:37 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434824#M91730 Dave789 2024-09-09T17:17:37Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434858#M91732 <P>Why don't you use&nbsp;<A class="lc-Link lc-Link--displayBlock lc-LinkEE lc-LinkEE--sizeM lc-LinkEE--styleSecondary lc-LinkEE--removeUnderline" href="https://ee.co.uk/help/contact-ee?_gl=1*l97loo*_gcl_au*NjM5NzAxNzYwLjE3MjQzNDk0ODYuOTY2NTUzMDY1LjE3MjU4OTg3NjMuMTcyNTg5ODc2Mg..*FPAU*NjM5NzAxNzYwLjE3MjQzNDk0ODYuMTY3MDQzNzgxLjE3MjQzNzk5NTUuMTcyNDM3OTk1NQ..*_ga*MTgzNzQzMzcwNi4xNzI1NzQ0Njkx*_ga_YEXV92BLZ6*MTcyNTg4OTQ1OC45LjEuMTcyNTkwMzY5My4wLjAuOTE3ODM3Njg.*_fplc*bnVHeGtpUENXNjFFelVFOVZDREtQcGhNYlFCallmODdjMkhPdHFrYUtjTld3UmNwJTJCa3hsSDVySUNNS1BUbzc1S1FuYkRKZ0pzc2RrJTJCJTJCQVo2aVlHMDdXRjd4NyUyRmQzb2w0OXU2NjlIMGhHOCUyQndJUSUzRA.." target="_blank" rel="noopener" data-testid="footer-menu-link">Contact us</A>?</P> Mon, 09 Sep 2024 17:46:23 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434858#M91732 XRaySpeX 2024-09-09T17:46:23Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434939#M91742 Called 'Contact Us' for a second time and hung on for another 30 mins. A helpful person says he will arrange for my e-mail address to be merged with my mobile numbers. He apologised and told me that things should come good with another 5 days.<BR /><BR />Many thanks Mon, 09 Sep 2024 19:48:37 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434939#M91742 Dave789 2024-09-09T19:48:37Z https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434946#M91743 <P>Thanks! You're welcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ! Glad I could be of assistance &amp; trust it is now sorted.</P> Mon, 09 Sep 2024 20:05:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Mobile-Bills/m-p/1434946#M91743 XRaySpeX 2024-09-09T20:05:13Z