topic is there any way i can retrieve a certain month from ee in Contracts & Billing

is there any way i can retrieve a certain month from ee

pauldale700 — Mon, 09 Sep 2024 19:04:39 GMT

is there any way i can retrieve a certain month from ee

Re: is there any way i can retrieve a certain month from ee

XRaySpeX — Sun, 08 Sep 2024 18:29:27 GMT

@pauldale700 : You may ask EE for a duplicate bill for that month for £2.55 but if you didn't have Itemised Billing at the time it still will not itemise your in-allowance calls at that time.

Re: is there any way i can retrieve a certain month from ee

Michael_D — Mon, 09 Sep 2024 08:15:24 GMT

Hi @pauldale700.

Welcome to the community.

You'll be able to download and print any bills from the last 2 years from your EE app or the website. As @XRaySpeX mentioned, it wouldn't show full itemisation unless you were paying for that feature at the time the bill was created. If you didn't have that set up, it would still show itemisation for any chargeable calls and texts on that bill.

Michael