https://community.ee.co.uk/t5/Contracts-Billing/Charged-with-spend-cap/m-p/1433783#M91644 <P>The Spend Cap doesn't restrict the Travel Data Pass which she must have used on 2 days. You wouldn't have it included in your plan. You must be thinking of the Roam Abroad Pass. Your daughter's plan isn't your plan.</P> <P>See&nbsp;<A href="https://ee.co.uk/help/mobile/manage-use/pay-monthly/set-up-and-manage-spend-cap" target="_blank" rel="noopener" data-result-set="default" data-result-number="1" data-focus-type="mouse">How Do I Set Up and Manage Spend Cap?</A></P> <BLOCKQUOTE> <H2 id="article-heading-5" class="article-section-heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft">What a Spend Cap doesn't work for</H2> <DIV id="article-section-a090b88fa4" class="cmp-container"> <DIV class="richtext"> <P>A Spend Cap<SPAN>&nbsp;</SPAN><STRONG>doesn’t</STRONG><SPAN>&nbsp;</SPAN>restrict charges onto your mobile bill for&nbsp;</P> <UL> <LI>Roam Abroad Pass</LI> <LI>T<STRONG>ravel Data Pass</STRONG></LI> <LI>Data pass purchases</LI> <LI>...</LI> </UL> </DIV> </DIV> <BR /><HR /></BLOCKQUOTE> Sun, 08 Sep 2024 06:27:15 GMT XRaySpeX 2024-09-08T06:27:15Z https://community.ee.co.uk/t5/Contracts-Billing/Charged-with-spend-cap/m-p/1433768#M91643 <P><STRONG>I’ve had a charge on my bill, even though I have a spend cap. £8.45 twice on 4 aug for travel data add on. This is already included in my plan. This in on my daughter’s plan and she has been on holiday with her mum. I’m assuming that’s where it came from. But why would I be charged twice, and there is a £0 spend cap so it shouldn’t be possible?</STRONG></P> Sun, 08 Sep 2024 06:03:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/Charged-with-spend-cap/m-p/1433768#M91643 Dougdavis1980 2024-09-08T06:03:57Z https://community.ee.co.uk/t5/Contracts-Billing/Charged-with-spend-cap/m-p/1433783#M91644 <P>The Spend Cap doesn't restrict the Travel Data Pass which she must have used on 2 days. You wouldn't have it included in your plan. You must be thinking of the Roam Abroad Pass. Your daughter's plan isn't your plan.</P> <P>See&nbsp;<A href="https://ee.co.uk/help/mobile/manage-use/pay-monthly/set-up-and-manage-spend-cap" target="_blank" rel="noopener" data-result-set="default" data-result-number="1" data-focus-type="mouse">How Do I Set Up and Manage Spend Cap?</A></P> <BLOCKQUOTE> <H2 id="article-heading-5" class="article-section-heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft">What a Spend Cap doesn't work for</H2> <DIV id="article-section-a090b88fa4" class="cmp-container"> <DIV class="richtext"> <P>A Spend Cap<SPAN>&nbsp;</SPAN><STRONG>doesn’t</STRONG><SPAN>&nbsp;</SPAN>restrict charges onto your mobile bill for&nbsp;</P> <UL> <LI>Roam Abroad Pass</LI> <LI>T<STRONG>ravel Data Pass</STRONG></LI> <LI>Data pass purchases</LI> <LI>...</LI> </UL> </DIV> </DIV> <BR /><HR /></BLOCKQUOTE> Sun, 08 Sep 2024 06:27:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/Charged-with-spend-cap/m-p/1433783#M91644 XRaySpeX 2024-09-08T06:27:15Z