topic Re: cancel my contract and switch to pay as you go in Contracts & Billing

cancel my contract and switch to pay as you go

King237 — Wed, 04 Sep 2024 07:25:34 GMT

Can I cancel my contract and switch to pay as you go.... because the bills are to much on me

Re: cancel my contract and switch to pay as you go

Katie_B — Wed, 04 Sep 2024 07:22:43 GMT

Hello @King237.

Welcome to the EE Community.

Are you aware if you are still in contract? if yes, a termination fee would be charged.

I would recommend giving us a call and our customer care team will be able to provide you with all your options.

Katie

Re: cancel my contract and switch to pay as you go

bristolian — Wed, 04 Sep 2024 07:50:02 GMT

Contractually you agreed to your monthly payments for at least the duration of your minimum term, if you are outside your minimum term you are free to change to SIM-only, disconnect or move to PAYG

Why are your bills too much - are you spending outside your monthly allowance? If you're in financial difficulties you need to contact EE CS ASAP to discuss your circumstances.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pay-my-bill