topic Trouble with paying bills while overseas in Contracts & Billing

Trouble with paying bills while overseas

nevskee — Mon, 02 Sep 2024 13:00:14 GMT

How can I get updates and bill reminders from EE when I travel overseas and need to change my SIM card to a local one? Can the app remind me when I join a WiFi network?

Re: Trouble with paying bills while overseas

Alex_H — Tue, 03 Sep 2024 08:15:07 GMT

Hi @nevskee,

Thanks for visiting the EE Community 🙂

You can select to be notified when your bill is produced either by text or e-mail, the text can be to another number also.

To change this you can login to the EE website, select Plans and Subscription then select Usage alerts and choose from e-mail or text how you would like to be notified about your bills.

Alex

Re: Trouble with paying bills while overseas

nevskee — Wed, 04 Sep 2024 05:15:04 GMT

Your answer would have been useful if i could login to the website. the log in button is no functioning. EE website is the worst!!

Re: Trouble with paying bills while overseas

Ali_A — Wed, 04 Sep 2024 11:12:05 GMT

@nevskee You can try logging in here

Ali