https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-issue/m-p/1427054#M91207 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4510426">@MrDufflecoat</a>&nbsp;: It'll be for some other reason. You can't upgrade from SIM-only to a phone contract until you've had the SIM-Only contract for 6 months.</P> Wed, 28 Aug 2024 17:31:32 GMT XRaySpeX 2024-08-28T17:31:32Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-issue/m-p/1427034#M91206 <P>Recently moved over from BT mobile to EE. Looking on the EE app at details of my SIM only contract there is a section that says I cannot upgrade because I have not finished paying for my phone. This is completely wrong, I bought this phone and phone before it directly from Google, so it belongs to me. I don't know where this came from as when I was with BT there was no such comment.&nbsp;</P> Wed, 28 Aug 2024 16:37:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-issue/m-p/1427034#M91206 MrDufflecoat 2024-08-28T16:37:49Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-issue/m-p/1427054#M91207 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4510426">@MrDufflecoat</a>&nbsp;: It'll be for some other reason. You can't upgrade from SIM-only to a phone contract until you've had the SIM-Only contract for 6 months.</P> Wed, 28 Aug 2024 17:31:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-issue/m-p/1427054#M91207 XRaySpeX 2024-08-28T17:31:32Z