topic Re: Incorrect billing in Contracts & Billing

Incorrect billing

Jackie2002 — Mon, 26 Aug 2024 09:51:53 GMT

I need to get in touch with EE. Tried phoning, texting nothing works. They don't even ring back

What is EE's email address ? Does anyone know?

Thank you

Re: Incorrect billing

Schockwave — Mon, 26 Aug 2024 11:19:44 GMT

Hello @Jackie2002 ,

Welcome to the community,

Anything we can help you with, there is no email address to contact EE, as not the quickest way to get help.

If you are on monthly contract, you can find live chat by using the EE App and clicking on help.

Re: Incorrect billing

Chris_B — Mon, 26 Aug 2024 11:46:26 GMT

@Jackie2002 When you call customer services select option two and then the next option that’s closest to your issue this will put you directly through to customer services, You might need to wait until agent is free to take your call though.