topic Re: Re: Change of ownership in Contracts & Billing

Re: Change of ownership

Dianeramsey — Fri, 01 Apr 2022 20:50:26 GMT

I upgraded my mobile phone account I bought for my Daughter it’s been over 3 months how can change owner ship to her name online

thank you

Re: Re: Change of ownership

Chris_B — Fri, 01 Apr 2022 20:55:34 GMT

@Dianeramsey No you can not. You have to call customer services to request this and your daughter has to pass a credit check also before this is done. You both need to be present if possible. If not possible a code will be given to you to pass to her so she can call and give that code.

Re: Re: Change of ownership

Dianeramsey — Fri, 01 Apr 2022 20:59:25 GMT

Thank you

Re: Re: Change of ownership

bristolian — Fri, 01 Apr 2022 22:59:57 GMT

Hi @Dianeramsey

Details of the process to change the legal ownership of an EE pay-monthly account are on this EE help page under "transfer to a friend, colleague or family member"

Re: Re: Change of ownership

Dhruvpandya7 — Mon, 26 Aug 2024 12:50:51 GMT

How long it will take to transfer ownership once credit pass on call or physical by both side approval?

Re: Re: Change of ownership

Lesley_W — Mon, 26 Aug 2024 15:10:20 GMT

Hi @Dhruvpandya7

Once all of the checks are completed and successful, the transfer would be done there and then on the same phone call. It would be moved over straight away.

Hope this helps.

Lesley