Request for Procedure to Cancel Direct Debit

Sofiahammad23 — Mon, 26 Aug 2024 10:21:24 GMT

Dear Support Team,

I hope this email finds you well.I would like to request information on how to cancel the direct debit for my monthly package because Due to changes in my financial situation, I'm unable to continue with this monthly payment and I'm not using the service as much as I thought I would, so I don't need the package anymore.Could you please provide me with the procedure and any necessary guidelines I need to follow to ensure the cancellation is processed correctly?Thank you for your assistance. I look forward to your prompt response.

Best regards,

Sofia

Re: Request for Procedure to Cancel Direct Debit

bristolian — Mon, 26 Aug 2024 10:24:25 GMT

This public forum isn't a means to contact CS for anything individual or account-specific.

Contractually you have agreed to your monthly payments for at least the duration of your minimum term. If you're struggling financially, you need to contact EE CS urgently to discuss your individual circumstances.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pay-my-bill

topic Request for Procedure to Cancel Direct Debit in Contracts & Billing

Request for Procedure to Cancel Direct Debit

Re: Request for Procedure to Cancel Direct Debit