topic refund on bill in Contracts & Billing

refund on bill

serenmai123 — Sat, 24 Aug 2024 20:00:41 GMT

How do i get a refund on 3 overpaid bills?

Re: refund on bill

Chris_B — Sat, 24 Aug 2024 20:17:22 GMT

@serenmai123 What makes you think you was charged more than you should of been ? Have you checked the bill breakdown of these to see why you got charged more ?

Re: refund on bill

serenmai123 — Mon, 26 Aug 2024 01:10:29 GMT

Yes i have looked on multiple occasions just to be sure and when i have been contacted back by an agent on the app live chat they said that i had taken out a few third party services which i never.

Re: refund on bill

Leanne_T — Tue, 27 Aug 2024 08:51:57 GMT

Hi @serenmai123

Thanks for coming to the community.

What does the charge show as on your bill?

Have you subscribed to any services and used charge to bill?

Leanne 🙂