topic Re: Bills in Contracts & Billing

Bills

Sam540 — Fri, 23 Aug 2024 06:59:36 GMT

I’ve attempted to pay my bill 5 days in a row now, I have no issues with my card or bank and have money in the account it’s being accepted for everything else never had a problem with re before but everytime I make a payment it says there’s a problem with the payment service, is anyone else experiencing the same issue?

Re: Bills

Peter_W — Fri, 23 Aug 2024 10:56:45 GMT

Good morning @Sam540

Thanks for reaching out to us here on the Community!

What bill is it you're trying to pay here, mobile or broadband?

Also how is it you're trying to do this; is it via your account online, through our fast payment option, or over the phone?

Peter