topic Re: contract renewal in Contracts & Billing

contract renewal

sophie0101 — Thu, 22 Aug 2024 20:06:53 GMT

hi i need some advice or help. so my contract ends in a few days but the thing is im wanting to wait for the new iphone but i dont want to carry on paying the renewal price and i dont want a new contract, andyone got any ideas for the situation?

Re: contract renewal

Chris_B — Thu, 22 Aug 2024 20:28:55 GMT

@sophie0101 Request to change to a PAYG at the minimum term.

Re: contract renewal

bristolian — Thu, 22 Aug 2024 20:58:26 GMT

Change to a SIM-only plan at the end of your minimum term, that allows an upgrade back to a phone-plan anytime it suits you.

Re: contract renewal

Peter_W — Fri, 23 Aug 2024 10:18:49 GMT

Hey @sophie0101, welcome to the EE Community 😊

New iPhone time seems to come round quicker every year, and I totally appreciate you'll want to hold off on upgrading til the new handsets are available.

Like @bristolian mentioned, SIM Only is definitely going to be a good shout; we have a range of options ranging from 24 month options down to monthly rolling ones, but even if you upgrade to a plan with a minimum term you can still switch back to a plan that includes a phone early.

You would just be locked in for the minimum period when it comes to cancellations.

Peter