topic i have two mobile phones with ee can i cancel one and keep the other with ee in Contracts & Billing

i have two mobile phones with ee can i cancel one and keep the other with ee

margo1 — Thu, 22 Aug 2024 16:25:35 GMT

Re: i have two mobile phones with ee can i cancel one and keep the other with ee

Schockwave — Thu, 22 Aug 2024 16:45:07 GMT

Welcome to the community,

This will depend whether you are in contract with either of them and still have the minimum term.

I would suggest ringing customer service, who can let you know, also that is the only way you can cancel, is by ringing them.

If on pay as you go, then you just do not need to use your SIM card, it will automatically be discontinued after a certain time.

Re: i have two mobile phones with ee can i cancel one and keep the other with ee

margo1 — Thu, 22 Aug 2024 17:02:28 GMT

thank you i have two year contract

Re: i have two mobile phones with ee can i cancel one and keep the other with ee

XRaySpeX — Thu, 22 Aug 2024 17:34:42 GMT

Is the 1 you want to get rid of still within its min. term? If not, you may cancel it w/out charge.

Re: i have two mobile phones with ee can i cancel one and keep the other with ee

margo1 — Thu, 26 Sep 2024 14:31:21 GMT

Re: i have two mobile phones with ee can i cancel one and keep the other with ee

margo1 — Thu, 26 Sep 2024 14:52:02 GMT

i have 2 mobiles on contract one phone is broken i dont want to replace it but i am not sure what do i do

Re: i have two mobile phones with ee can i cancel one and keep the other with ee

bristolian — Thu, 26 Sep 2024 15:13:22 GMT

If the lines are still within their minimum term contract, then you are legally bound to continue paying that for at least the duration of the minimum term. Whether you are using the service or not, is immaterial.

You may give 30days notice to cancel any pay-monthly line that is outside its minimum term.

Re: i have two mobile phones with ee can i cancel one and keep the other with ee

Nowi — Mon, 12 Jan 2026 18:04:07 GMT

Thank you I will try.