https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-query/m-p/1422966#M90899 <P>Hi, I am due an upgrade shortly and noticed that the phones and plans are priced individually now, on my current plan I have a 20% MRC discount as I have a second plan. My question is if I upgrade do I still get the 20% discount off the entire cost? Or does the discount only apply to the plan? Thanks</P> Sat, 17 Aug 2024 23:40:08 GMT Derren2502 2024-08-17T23:40:08Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-query/m-p/1422966#M90899 <P>Hi, I am due an upgrade shortly and noticed that the phones and plans are priced individually now, on my current plan I have a 20% MRC discount as I have a second plan. My question is if I upgrade do I still get the 20% discount off the entire cost? Or does the discount only apply to the plan? Thanks</P> Sat, 17 Aug 2024 23:40:08 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-query/m-p/1422966#M90899 Derren2502 2024-08-17T23:40:08Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-query/m-p/1423050#M90911 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/403152">@Derren2502</a></SPAN> It's great to hear that you're due a new upgrade shortly.&nbsp;</P> <P>&nbsp;</P> <P>We'd need to get access to your account so we can check how your plan is structured with those discounts at the moment, then we'll be able to put together a deal that's right for you.</P> <P>&nbsp;</P> <P>I'd recommend giving our upgrades team a call by dialling 150 from an EE phone, then select options 1, 4 then 2</P> Sun, 18 Aug 2024 08:26:27 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-query/m-p/1423050#M90911 Chris_S 2024-08-18T08:26:27Z