https://community.ee.co.uk/t5/Contracts-Billing/Appalling-customer-service-from-EE/m-p/1420978#M90760 <P>I currently have a contract that has finished, and am trying to convert to PAYGO . For a phone company there communication is terrible 45mins wating this morning after the correct PAYASYOUGO chap tranfered me to contract. I cut the call after 45 mins on hold. Tried again just now and after 10 mins got through , half way through the conversation the call dropped, and no call back..</P><P>If support want to contact me in the next 2 days thats fine otherwise I am going somewhere else..</P><P>What a joke....</P> Wed, 14 Aug 2024 16:10:57 GMT rdeh71 2024-08-14T16:10:57Z https://community.ee.co.uk/t5/Contracts-Billing/Appalling-customer-service-from-EE/m-p/1420978#M90760 <P>I currently have a contract that has finished, and am trying to convert to PAYGO . For a phone company there communication is terrible 45mins wating this morning after the correct PAYASYOUGO chap tranfered me to contract. I cut the call after 45 mins on hold. Tried again just now and after 10 mins got through , half way through the conversation the call dropped, and no call back..</P><P>If support want to contact me in the next 2 days thats fine otherwise I am going somewhere else..</P><P>What a joke....</P> Wed, 14 Aug 2024 16:10:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/Appalling-customer-service-from-EE/m-p/1420978#M90760 rdeh71 2024-08-14T16:10:57Z https://community.ee.co.uk/t5/Contracts-Billing/Appalling-customer-service-from-EE/m-p/1421262#M90780 <P>Hi <SPAN><SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1434691">@rdeh71</a></SPAN></SPAN>,</P> <P>We would certainly hate to say goodbye, but I can understand your frustration at the difficulty you've had until now.</P> <P>We're not able to arrange callbacks from here, but if you reach out to our team on 150, they can check to see if this has been processed.</P> <P>Rach</P> Thu, 15 Aug 2024 14:52:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/Appalling-customer-service-from-EE/m-p/1421262#M90780 Rach_H 2024-08-15T14:52:42Z