topic Re: Monthly VAT Invoice for Flexi Pay in Contracts & Billing

Monthly VAT Invoice for Flexi Pay

pmackle1888 — Thu, 09 Nov 2023 10:56:52 GMT

My bill is split in two now and I get a monthly bill invoice but I don't get one for my monthly flexi pay debit. How do I get a monthly invoice for my flexi pay debit to satisfy my accountant.

Thanks

Paul

Re: Monthly VAT Invoice for Flexi Pay

Christopher_G — Thu, 09 Nov 2023 14:14:00 GMT

Hi @pmackle1888

Welcome to the community.

Your first bill will include: your plan, airtime, any upfront cost paid towards the Flex Pay. Your Flex Pay device documents will be available in your EE Online account. Any bill sent thereafter will only show your plan and services, not your monthly device cost.

An annual Flex Pay statement will be sent every 12 months to you showing payments you have made and any remaining payments.

Chris

Re: Monthly VAT Invoice for Flexi Pay

pmackle1888 — Tue, 14 Nov 2023 13:41:35 GMT

Thanks very much for your reply Chris.

Re: Monthly VAT Invoice for Flexi Pay

tonyprouse — Fri, 19 Jan 2024 09:08:40 GMT

This does not help me. I need a VAT bill every month. Do you know how i can obtain one?

Re: Monthly VAT Invoice for Flexi Pay

Leanne_T — Fri, 19 Jan 2024 10:05:56 GMT

Hi @tonyprouse

Our bills for personal users show all charges inclusive of VAT. If you need a VAT breakdown for business purposes, please get in touch with our mobile guides to arrange switching to a business account.

The team will go through the plans and let you know what options are available.

Leanne.

Re: Monthly VAT Invoice for Flexi Pay

Steve415 — Mon, 22 Jul 2024 15:19:39 GMT

Does the annual flex payment include a vat breakdown

As you charge monthly as above there should be an option for a vat receipt as you charge vat

Re: Monthly VAT Invoice for Flexi Pay

Steve415 — Mon, 22 Jul 2024 15:21:35 GMT

Did they sort this issue with you as I have been asked for one from my company I don't want a business account as I'm not a business

Re: Monthly VAT Invoice for Flexi Pay

JHobday — Tue, 06 Aug 2024 20:17:11 GMT

So what would count as the VAT invoice then?

Thanks,

Jack

Re: Monthly VAT Invoice for Flexi Pay

XRaySpeX — Tue, 06 Aug 2024 23:25:43 GMT

@JHobday : Having a business a/c with EE.

Re: Monthly VAT Invoice for Flexi Pay

Pharris1980 — Thu, 02 Jan 2025 10:06:46 GMT

I'm in the same boat.

My company doesn't provide work mobile phones.

Instead I have to have a personal phone that I can claim back the costs via expenses each month.

I do not want/need a business account.. I just need to be able provide a monthly receipt for both my calls and handset costs.. currently I can only get a monthly calls bill..

Any ideas?

Re: Monthly VAT Invoice for Flexi Pay

Ali_A — Thu, 02 Jan 2025 12:58:00 GMT

@Pharris1980

You'll receive an annual statement for the Flex Pay side of the device purchase, showing the payments that have been made each month.

Ali