topic Re: Moving to Australia in Contracts & Billing

Moving to Australia

BrandonS1 — Mon, 05 Aug 2024 08:23:45 GMT

I’m moving to Australia in 3 weeks for a year, I don’t really want to have to pay for my contract whilst I’m away but I can’t afford the cancellation fee.
But I also don’t know if I can keep using the phone when I’m abroad?
can i keep the contract + sim and use it in Australia paying the contract plus roaming charges?
I also believe I seen something about not being allowed to take the phone out of the country for an extended period of time?

Re: Moving to Australia

bristolian — Mon, 05 Aug 2024 08:39:04 GMT

You may continue to use your phone in Australia at the rates set out on https://ee.co.uk/help/mobile/roaming/roaming-costs

You could also take out the £25/month Roaming Pass, enabling use of your UK allowances in Australia, this will be subject to the Stable Links Policy which broadly requires use in the UK for 2 months in every 4.

Ultimately EE is a UK network, with roaming services intended for short-term trips abroad not long-term foreign residents.