topic Re: Paying bill from abroad in Contracts & Billing

Paying bill from abroad

Kelly19932 — Sat, 03 Aug 2024 11:21:07 GMT

Hello
please how can I pay my EE bill from abroad.
I left the UK in April (10th of April), and the SIM card got lost so I do not have access to the app.

they’ve been sending mails to the UK address and I’ll really appreciate if i can get help paying the bill so this could be sorted.
thanks

Re: Paying bill from abroad

Katie_B — Sat, 03 Aug 2024 11:34:00 GMT

Hi @Kelly19932.

Thanks for coming here.

If you do not have access to your EE account online I would recommend calling us.

Our customer care team can be contacted on +44 7953 966 250.

The team can also suspend your lost SIM and send a replacement to your UK address.

Katie

Re: Paying bill from abroad

Schockwave — Sat, 03 Aug 2024 11:40:15 GMT

@Kelly19932 , you can also contact customer service using something like Skype for free using the free number in my signature.

Re: Paying bill from abroad

XRaySpeX — Sat, 03 Aug 2024 14:50:55 GMT

@Kelly19932 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.