https://community.ee.co.uk/t5/Contracts-Billing/Roam-Abroad-Pass/m-p/1409488#M89983 <P>Hi,</P><P>Prior to travelling to the US, I bought the Roam Abroad Pass in order to use my allowed data in the States. After a week or so, I found that my regular text messages were not working nor my calls and so I called up the EE helpline. The agent changed the pass on my account and my text messages were working after that. Today I received my monthly bill and was surprised to see a further £16 Roaming Pass charge on top of the £25 charge. What has happened here? What can I do to change this? I don’t want a £50 bill come this time next month. Any help is appreciated, thank you!!!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2022.jpeg" style="width: 828px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/32455i4F2EBA439B8C339D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2022.jpeg" alt="IMG_2022.jpeg" /></span></P><P> </P><P>&nbsp;</P> Tue, 23 Jul 2024 23:08:34 GMT froufroulalas 2024-07-23T23:08:34Z https://community.ee.co.uk/t5/Contracts-Billing/Roam-Abroad-Pass/m-p/1409488#M89983 <P>Hi,</P><P>Prior to travelling to the US, I bought the Roam Abroad Pass in order to use my allowed data in the States. After a week or so, I found that my regular text messages were not working nor my calls and so I called up the EE helpline. The agent changed the pass on my account and my text messages were working after that. Today I received my monthly bill and was surprised to see a further £16 Roaming Pass charge on top of the £25 charge. What has happened here? What can I do to change this? I don’t want a £50 bill come this time next month. Any help is appreciated, thank you!!!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2022.jpeg" style="width: 828px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/32455i4F2EBA439B8C339D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2022.jpeg" alt="IMG_2022.jpeg" /></span></P><P> </P><P>&nbsp;</P> Tue, 23 Jul 2024 23:08:34 GMT https://community.ee.co.uk/t5/Contracts-Billing/Roam-Abroad-Pass/m-p/1409488#M89983 froufroulalas 2024-07-23T23:08:34Z https://community.ee.co.uk/t5/Contracts-Billing/Roam-Abroad-Pass/m-p/1409500#M89984 <P>Your billing date fell within your trip. So you were charged for about 20 days before your billing date &amp; the full £25 for the full billing month after. That's how Roam Abroad Pass charging works. It's just a matter of timing!</P> Wed, 24 Jul 2024 00:21:30 GMT https://community.ee.co.uk/t5/Contracts-Billing/Roam-Abroad-Pass/m-p/1409500#M89984 XRaySpeX 2024-07-24T00:21:30Z