topic Re: Add EE perk code in Contracts & Billing

Add EE perk code

sarah040491 — Tue, 23 Jul 2024 09:39:36 GMT

hi,

I got a new contract in store and was told to contact EE with perk code once phone arrived; I ring 150 and an automated service says hang up we've text you, and when I follow instructions it says error we cannot connect you. I am going round in circles. Can someone please help with adding my perk code?

Thanks

Re: Add EE perk code

XRaySpeX — Tue, 23 Jul 2024 11:48:02 GMT

@sarah040491 : Discount codes may be applied by calling CS within 30 days of purchase if it wasn't at PoS when buying a new contract or upgrading. They cannot be applied mid-term.

Re: Add EE perk code

Leanne_T — Tue, 23 Jul 2024 12:02:00 GMT

Hi @sarah040491

Thanks for coming here.

Please try calling us again on 150 and select option 2 to get through to the options for account queries 🙂

Leanne.