topic Re: Mobile number billing in Contracts & Billing

Mobile number billing

SayanZhunussov — Mon, 22 Jul 2024 15:43:38 GMT

I opened EE mobile number contract at April 2022. but in November I lost job and cant pay my contract, so I leaved UK because I am not UK citizen . I guess it still dept on me. How I can check/confirm and pay bills? unfortunately I have only phone number and my ID number to check

Re: Mobile number billing

Katie_B — Mon, 22 Jul 2024 16:31:30 GMT

Hello @SayanZhunussov.

Welcome to the EE Community.

Do you have access to your EE account online?

Katie

Re: Mobile number billing

SayanZhunussov — Mon, 22 Jul 2024 16:43:48 GMT

unfortunately no

Re: Mobile number billing

XRaySpeX — Mon, 22 Jul 2024 16:46:08 GMT

Then you will need to call CS.

Re: Mobile number billing

SayanZhunussov — Mon, 22 Jul 2024 18:01:56 GMT

I cant call because I am at Kazakhstan.

Re: Mobile number billing

XRaySpeX — Mon, 22 Jul 2024 18:03:56 GMT

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.