https://community.ee.co.uk/t5/Contracts-Billing/Failure-set-up-autopay-instructions/m-p/1407245#M89756 <P>I lost my authorised direct debit credict card. I couldn't set up new credict card autopay payment.</P> Thu, 18 Jul 2024 04:33:38 GMT winglee831 2024-07-18T04:33:38Z https://community.ee.co.uk/t5/Contracts-Billing/Failure-set-up-autopay-instructions/m-p/1407245#M89756 <P>I lost my authorised direct debit credict card. I couldn't set up new credict card autopay payment.</P> Thu, 18 Jul 2024 04:33:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/Failure-set-up-autopay-instructions/m-p/1407245#M89756 winglee831 2024-07-18T04:33:38Z https://community.ee.co.uk/t5/Contracts-Billing/Failure-set-up-autopay-instructions/m-p/1407257#M89759 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1035931">@winglee831</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Has your bank account sort code and account number changed? It's those details that are used for a direct debit, rather than your debit card number.</P> <P>James</P> Thu, 18 Jul 2024 06:49:22 GMT https://community.ee.co.uk/t5/Contracts-Billing/Failure-set-up-autopay-instructions/m-p/1407257#M89759 James_B 2024-07-18T06:49:22Z https://community.ee.co.uk/t5/Contracts-Billing/Failure-set-up-autopay-instructions/m-p/1407292#M89764 <P><SPAN>You can set up your bank details (sort code &amp; a/c no.) under Bills &amp; Payments &gt;</SPAN><SPAN>&nbsp;</SPAN><A href="https://myaccount.ee.co.uk/app/dashboard-paym" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-f949d0ef-473bb2cc">Manage Direct Debit</A><SPAN>.</SPAN></P> Thu, 18 Jul 2024 07:48:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Failure-set-up-autopay-instructions/m-p/1407292#M89764 XRaySpeX 2024-07-18T07:48:48Z