https://community.ee.co.uk/t5/Contracts-Billing/Incorrect-contract-selected-before-checkout/m-p/1407230#M89752 <P>Hi,<BR /><BR />I have just ordered an upgrade and unfortunately due to having to go through the process twice ( I think the first must have timed out), I've incorrectly chosen 36 months instead of 24.<BR /><BR />Is this an easy fix or do I have to cancel the whole contract after the phone arrives and redo the upgrade?<BR /><BR />Thanks.</P> Wed, 17 Jul 2024 22:58:43 GMT luke254 2024-07-17T22:58:43Z https://community.ee.co.uk/t5/Contracts-Billing/Incorrect-contract-selected-before-checkout/m-p/1407230#M89752 <P>Hi,<BR /><BR />I have just ordered an upgrade and unfortunately due to having to go through the process twice ( I think the first must have timed out), I've incorrectly chosen 36 months instead of 24.<BR /><BR />Is this an easy fix or do I have to cancel the whole contract after the phone arrives and redo the upgrade?<BR /><BR />Thanks.</P> Wed, 17 Jul 2024 22:58:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Incorrect-contract-selected-before-checkout/m-p/1407230#M89752 luke254 2024-07-17T22:58:43Z https://community.ee.co.uk/t5/Contracts-Billing/Incorrect-contract-selected-before-checkout/m-p/1407280#M89763 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4459921">@luke254</a>&nbsp; If you call customer services they can cancel the order but you need to do this ASAP.&nbsp;</P> Thu, 18 Jul 2024 07:25:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/Incorrect-contract-selected-before-checkout/m-p/1407280#M89763 Chris_B 2024-07-18T07:25:49Z