topic Re: PAYG & MONTHLY CONTRACTS in Contracts & Billing

PAYG & MONTHLY CONTRACTS

GTMURDO — Sun, 14 Jul 2024 13:32:04 GMT

I have a monthly contract with ee that still has over a year to run, as well as having a PAYG with ee.

Is it possible to switch the phone numbers around so that the number on the PAYG becomes the monthly contract number. I still want to keep the monthly contract but just want the numbers switched so that I can eventually stop using the PAYG.

Re: PAYG & MONTHLY CONTRACTS

XRaySpeX — Sun, 14 Jul 2024 13:38:03 GMT

@GTMURDO : You can't switch the nos. around cuz once you switch 1 no. you lose the no. it's replacing.

You can call CS to move your PAYG no. to your contract. You continue the contract as is but no longer have its old no.

Re: PAYG & MONTHLY CONTRACTS

GTMURDO — Sun, 14 Jul 2024 13:57:36 GMT

So I can get the PAYG number added to the contract and the contract will continue for the next year or so. The current number on the contract would be lost.

I assume the PAYG would also just stop once the PAYG number moves to the contract.

Re: PAYG & MONTHLY CONTRACTS

XRaySpeX — Sun, 14 Jul 2024 15:31:44 GMT

Not added to the contract. It will become the contracted no.

The PAYG plan will just cease.