topic CHANGE OF ADDRESS in Contracts & Billing

CHANGE OF ADDRESS

KW66A — Wed, 10 Jul 2024 10:45:21 GMT

How can I change my address via webiste.

Many thanks

Re: CHANGE OF ADDRESS

Christopher_G — Wed, 10 Jul 2024 12:34:10 GMT

Hi @KW66A

Welcome to the community.

You can change your address in the Plans & Subscriptions section of your EE Online account.

Chris

Re: CHANGE OF ADDRESS

SW3110 — Fri, 20 Sep 2024 10:26:40 GMT

No this is not helpful the link you provided does not take me to plans and subscriptions?

Re: CHANGE OF ADDRESS

Katie_B — Fri, 20 Sep 2024 10:46:58 GMT

Hello @SW3110.

I've just tested the link and can see it takes you to a log in page.

Once you have logged in it will direct you to the Plans & Subscriptions section of your EE account.

You will then need to scroll down to 'Address' which is under 'Do more'.

Please be sure to let us know if you have any other questions.

Katie 🙂

Re: CHANGE OF ADDRESS

SW3110 — Fri, 20 Sep 2024 11:23:14 GMT

I have no idea where you are looking, i log in via the web and i takes me
to a home page with barely no information just a search icon....

I cannot see any drop down boxes or links to anything!

Re: CHANGE OF ADDRESS

Katie_B — Fri, 20 Sep 2024 11:46:23 GMT

Hi @SW3110.

Please could you take a screenshot of the page you are seeing? ensuring no personal information is visible.

Katie