topic Re: Finding my bill in Contracts & Billing

Finding my bill

EinsteinExtreme — Sat, 06 Jul 2024 16:37:27 GMT

PLEASE can someone link me to where I can see a breakdown of my bill. Wherever I look online it tell me to go to the app then go to Manage - Bills & Payments

Which of course is completely useless as the app doesn’t have “Manage” and “bills and payments”.

So EE, fine, you win, I give up - where the hell can I see my bill?

Re: Finding my bill

bristolian — Sat, 06 Jul 2024 16:58:23 GMT

@EinsteinExtreme wrote:

PLEASE can someone link me to where I can see a breakdown of my bill....the app doesn’t have “Manage” and “bills and payments”.

See my screenshot below, highlighting the "manage" tab

Re: Finding my bill

EinsteinExtreme — Sat, 06 Jul 2024 17:01:30 GMT

Thanks, but I don’t get that. This is what I see

Re: Finding my bill

Christopher_G — Sun, 07 Jul 2024 07:06:38 GMT

Hi @EinsteinExtreme

Welcome to the community.

Are you able to check that you're set up as the 'Bill Payer' in the Manage Numbers section of your EE Online account?

Also, are you able to check your bills on the EE Online desktop site?

Chris