topic Re: End contract in Contracts & Billing

Re: End contract

Cristina95kkk — Wed, 03 Jul 2024 07:20:11 GMT

Hello

My Contract is ending

Re: Re: End contract

James_B — Wed, 03 Jul 2024 07:36:17 GMT

Hi @Cristina95kkk,

Welcome to the EE Community. 🙂

Please see What Happens at the End of My Plan? | Profile Help | EE for everything you need to know.

Hope this helps.

James

Re: Re: End contract

Cristina95kkk — Wed, 03 Jul 2024 07:39:56 GMT

Hello

Please can you explain if I need to do anything if my contact is ending ?
I don’t want to continue or to upgrade

cristinaS

Re: Re: End contract

Cristina95kkk — Wed, 03 Jul 2024 07:41:20 GMT

The link didn’t answer to my question.

if my contract is ending do I need to do anything?

I don’t want to update I just want to be ended !

Re: Re: End contract

James_B — Wed, 03 Jul 2024 07:44:17 GMT

Hi @Cristina95kkk,

If you'd like to cancel your plan without moving your number to another network, you'll need to get in touch on 150 to give 30 days notice of cancellation.

Thanks

James

Re: Re: End contract

Cristina95kkk — Wed, 03 Jul 2024 07:45:48 GMT

Why I need to give a 30 days notice if my contact is ending this month

Re: Re: End contract

James_B — Wed, 03 Jul 2024 08:17:59 GMT

Hi @Cristina95kkk,

Your plan isn't automatically cancelled at the end of the minimum commitment period, it just reverts to a 30 day rolling contract which can be cancelled at any time by giving 30 days notice.

James