https://community.ee.co.uk/t5/Contracts-Billing/Two-payments-coming-out/m-p/1402715#M89301 <P>Hello so I’ve had two payments come out of my monthly direct debit so I paid early on in the month of June and £80 fee so remainder was 2.68 but it took out the full direct debit and not what was remaining&nbsp;</P> Tue, 02 Jul 2024 17:40:27 GMT 46Alisha 2024-07-02T17:40:27Z https://community.ee.co.uk/t5/Contracts-Billing/Two-payments-coming-out/m-p/1402715#M89301 <P>Hello so I’ve had two payments come out of my monthly direct debit so I paid early on in the month of June and £80 fee so remainder was 2.68 but it took out the full direct debit and not what was remaining&nbsp;</P> Tue, 02 Jul 2024 17:40:27 GMT https://community.ee.co.uk/t5/Contracts-Billing/Two-payments-coming-out/m-p/1402715#M89301 46Alisha 2024-07-02T17:40:27Z https://community.ee.co.uk/t5/Contracts-Billing/Two-payments-coming-out/m-p/1402720#M89302 <P>If you have a DD in operation you shouldn't make a manual payment on or soon after your billing date. It is then too late to stop the DD being auto taken in full. Even if the DD fails the 1st time of asking it will be auto attempted again about 7 days later. Now the extra will be used as credit against your next bill. It won't show on your a/c until the next bill.</P> Tue, 02 Jul 2024 17:45:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Two-payments-coming-out/m-p/1402720#M89302 XRaySpeX 2024-07-02T17:45:04Z