https://community.ee.co.uk/t5/Contracts-Billing/Billing/m-p/1401856#M89195 <UL><LI>I had a payment extension/ payment arrangement for 4th July 2024 which is in 5 days and yesterday EE suspended my mobile sim services. They know full well I have a payment arrangement set up with them and when I go to chat with an advisor via app, the team isn’t available’</LI></UL><P>why do they do this to people when it’s actually illegal? It’s a legal payment agreement and they’ve suspended my services anyway! What do I do?</P> Sat, 29 Jun 2024 18:04:35 GMT Jermanlad 2024-06-29T18:04:35Z https://community.ee.co.uk/t5/Contracts-Billing/Billing/m-p/1401856#M89195 <UL><LI>I had a payment extension/ payment arrangement for 4th July 2024 which is in 5 days and yesterday EE suspended my mobile sim services. They know full well I have a payment arrangement set up with them and when I go to chat with an advisor via app, the team isn’t available’</LI></UL><P>why do they do this to people when it’s actually illegal? It’s a legal payment agreement and they’ve suspended my services anyway! What do I do?</P> Sat, 29 Jun 2024 18:04:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Billing/m-p/1401856#M89195 Jermanlad 2024-06-29T18:04:35Z https://community.ee.co.uk/t5/Contracts-Billing/Billing/m-p/1401925#M89197 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4439190">@Jermanlad</a>&nbsp; When did you sort this payment arrangement out ? &nbsp;Before or after your bill had been issued? &nbsp;</P> Sat, 29 Jun 2024 20:26:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Billing/m-p/1401925#M89197 Chris_B 2024-06-29T20:26:09Z