https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1401595#M89167 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2307974">@potter3</a>&nbsp; &nbsp;If it states your old contract and not your sim only then you didn’t upgrade. &nbsp;You account automatically updates when you change tariffs/plans. &nbsp; &nbsp;You need to speak with customer services and you need to call them on 150 from your EE phone.&nbsp;</P> Fri, 28 Jun 2024 17:33:55 GMT Chris_B 2024-06-28T17:33:55Z https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1401591#M89166 <P>Hello, I am on a sim only contract and wanted to check when this would end as you have priced me out of an upgrade after being with EE for a long time but when I check my account it doesn’t say when this contract ends just states the old phone contract I had which expired last year. Kind regards Rebecca</P> Fri, 28 Jun 2024 17:28:17 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1401591#M89166 potter3 2024-06-28T17:28:17Z https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1401595#M89167 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2307974">@potter3</a>&nbsp; &nbsp;If it states your old contract and not your sim only then you didn’t upgrade. &nbsp;You account automatically updates when you change tariffs/plans. &nbsp; &nbsp;You need to speak with customer services and you need to call them on 150 from your EE phone.&nbsp;</P> Fri, 28 Jun 2024 17:33:55 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1401595#M89167 Chris_B 2024-06-28T17:33:55Z