https://community.ee.co.uk/t5/Contracts-Billing/Paperless-billing/m-p/1401326#M89135 <P>I have just had my second bill, and have been charged £4 as an add-on for it.&nbsp; I noticed this unexpected charge on my first bill and called to request paperless billing.&nbsp; I was told the first bill is always a paper one, but the next ones would not, so I accepted this. Why am I still being charged?&nbsp; Do they normally charge £4 a month for online bills as well?&nbsp; I've never had this with any other network I've been with.&nbsp;</P> Thu, 27 Jun 2024 22:40:42 GMT raskl 2024-06-27T22:40:42Z https://community.ee.co.uk/t5/Contracts-Billing/Paperless-billing/m-p/1401326#M89135 <P>I have just had my second bill, and have been charged £4 as an add-on for it.&nbsp; I noticed this unexpected charge on my first bill and called to request paperless billing.&nbsp; I was told the first bill is always a paper one, but the next ones would not, so I accepted this. Why am I still being charged?&nbsp; Do they normally charge £4 a month for online bills as well?&nbsp; I've never had this with any other network I've been with.&nbsp;</P> Thu, 27 Jun 2024 22:40:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/Paperless-billing/m-p/1401326#M89135 raskl 2024-06-27T22:40:42Z https://community.ee.co.uk/t5/Contracts-Billing/Paperless-billing/m-p/1401341#M89136 <P>Online bills are free.</P> <P>Paper itemised bills should be £2.50 pm,</P> Fri, 28 Jun 2024 00:01:38 GMT https://community.ee.co.uk/t5/Contracts-Billing/Paperless-billing/m-p/1401341#M89136 XRaySpeX 2024-06-28T00:01:38Z