https://community.ee.co.uk/t5/Contracts-Billing/Paid-bill/m-p/1401048#M89122 <P><SPAN>&nbsp; <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2337029">@FaizaKullaten</a>&nbsp; &nbsp; &nbsp;Once a DD has started you can not pay manually, &nbsp;your payment will be on your account and will be used for your next payment. If you want this returned you will have to call customer services. &nbsp;Refunds take between 7-10 days to be returned. &nbsp; &nbsp;</SPAN></P> Thu, 27 Jun 2024 07:25:18 GMT Chris_B 2024-06-27T07:25:18Z https://community.ee.co.uk/t5/Contracts-Billing/Paid-bill/m-p/1401033#M89120 <P>Hi&nbsp;</P><P>it is regarding billing on the 19 ee tired taking bill on my account both device and line bill, unfortunately the payment did not go through. Second on the 20/06/24 I made both payments. After I have paid I got text messages saying EE will try again to take out the bill. I have called in and confirmed that I paid, unfortunately today as well they were trying to take only the phone bill went through £14.03. Could I get the refund please 14.03</P><P>Thank you&nbsp;</P> Thu, 27 Jun 2024 06:38:34 GMT https://community.ee.co.uk/t5/Contracts-Billing/Paid-bill/m-p/1401033#M89120 FaizaKullaten 2024-06-27T06:38:34Z https://community.ee.co.uk/t5/Contracts-Billing/Paid-bill/m-p/1401048#M89122 <P><SPAN>&nbsp; <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2337029">@FaizaKullaten</a>&nbsp; &nbsp; &nbsp;Once a DD has started you can not pay manually, &nbsp;your payment will be on your account and will be used for your next payment. If you want this returned you will have to call customer services. &nbsp;Refunds take between 7-10 days to be returned. &nbsp; &nbsp;</SPAN></P> Thu, 27 Jun 2024 07:25:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Paid-bill/m-p/1401048#M89122 Chris_B 2024-06-27T07:25:18Z