https://community.ee.co.uk/t5/Contracts-Billing/Upgrage-Anytime/m-p/1400809#M89102 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4435597">@Lynds3889</a></SPAN>&nbsp;</P> <P>Thanks for coming here <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If you log into the EE app or EE account online you can view your upgrade availability. If you are showing as eligible to upgrade when placing the order the friends and family discount will show in your basket if this is available for the new contract.&nbsp;</P> <P>The returns pack will be sent separately to the the upgrade, you will have time to set up the new phone and can return the old device once you receive the returns pack in the post <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Wed, 26 Jun 2024 14:09:28 GMT Leanne_T 2024-06-26T14:09:28Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrage-Anytime/m-p/1400750#M89089 <P>Hi,&nbsp;</P><P>I have friends &amp; fanily discount on my plan, can I still use upgrade anytime?</P><P>Also, if I do the anytime upgrade, do I hand my current phone in at the same time? Or do I get some time to change over to the new one?</P> Wed, 26 Jun 2024 11:09:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrage-Anytime/m-p/1400750#M89089 Lynds3889 2024-06-26T11:09:35Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrage-Anytime/m-p/1400809#M89102 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4435597">@Lynds3889</a></SPAN>&nbsp;</P> <P>Thanks for coming here <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If you log into the EE app or EE account online you can view your upgrade availability. If you are showing as eligible to upgrade when placing the order the friends and family discount will show in your basket if this is available for the new contract.&nbsp;</P> <P>The returns pack will be sent separately to the the upgrade, you will have time to set up the new phone and can return the old device once you receive the returns pack in the post <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Wed, 26 Jun 2024 14:09:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrage-Anytime/m-p/1400809#M89102 Leanne_T 2024-06-26T14:09:28Z