topic Re: Pay bill manual in Contracts & Billing

Pay bill manual

Tk994 — Mon, 17 Jun 2024 19:50:33 GMT

I'd like to change my payments from direct debit to me paying manually each month instead of waiting for the direct debit. Do I just cancel the direct debit with the bank or is their another way?

Re: Pay bill manual

Chris_B — Mon, 17 Jun 2024 19:55:31 GMT

@Tk994 Just stop the DD, just make sure you pay within 7 days of getting the bill.

Re: Pay bill manual

XRaySpeX — Mon, 17 Jun 2024 19:59:08 GMT

No, don't cancel with bank else EE will still apply the DD & it'll bounce making EE think you've defaulted on it.

You can cancel your DD under Bills & Payments > Manage Direct Debit.

Re: Pay bill manual

Teresa641 — Wed, 12 Mar 2025 10:45:14 GMT

Yes cancel plz

Re: Pay bill manual

Leanne_T — Wed, 12 Mar 2025 12:08:23 GMT

Hi there @Teresa641

Thanks for coming to the community 🙂

If you would like to cancel the direct debit, please give us a call on 150 and the team will be happy to help.

Thanks.

Leanne.