topic Re: Hi, where do I find my current bill to download in Contracts & Billing

Hi, where do I find my current bill to download

Boatman1965 — Wed, 24 Apr 2024 07:12:44 GMT

Re: Hi, where do I find my current bill to download

Katie_B — Wed, 24 Apr 2024 10:29:55 GMT

Hello @Boatman1965.

You can find your EE bills in your EE account online.

Katie

Re: Hi, where do I find my current bill to download

WillMere — Sat, 15 Jun 2024 08:00:26 GMT

Well I can't find it at all!

Re: Hi, where do I find my current bill to download

Katie_B — Sat, 15 Jun 2024 09:09:26 GMT

Good morning @WillMere.

Thanks for coming here.

Are you the bill payer?

Are you logged in to your EE account HERE?

Do you have access to the EE app?

Katie

Re: Hi, where do I find my current bill to download

WillMere — Sat, 15 Jun 2024 12:15:22 GMT

Hi Katie

Yes, I am the bill payer

I have logged in on my PC

To try to see my bills and current usage I have also used the EE App on my phone but when I click on MANAGE I then see no options that lead me to what I want

How do I find what I have used this current month - for instance

thanks William

Re: Hi, where do I find my current bill to download

Katie_B — Sat, 15 Jun 2024 12:22:20 GMT

Thanks for confirming @WillMere.

I would recommend giving us a call.

This sounds like your online account could be set up as a user rather than the bill payer. User set up will restrict you being able to view your bills.

Katie