topic how on earth do you get hold of this company when you have no phone in Contracts & Billing

how on earth do you get hold of this company when you have no phone

Debbie456 — Fri, 14 Jun 2024 07:44:21 GMT

Re: how on earth do you get hold of this company when you have no phone

Chris_B — Fri, 14 Jun 2024 07:46:42 GMT

@Debbie456 You go to a store. Exactly what is your issue apart from having no phone.

Re: how on earth do you get hold of this company when you have no phone

bristolian — Fri, 14 Jun 2024 07:49:44 GMT

You can contact EE CS from any working phone, it doesn't need to be an EE one or even a mobile.

07953 966150 works from any landline or mobile.

Re: how on earth do you get hold of this company when you have no phone

Debbie456 — Fri, 14 Jun 2024 08:00:04 GMT

i really need to be in contact with someone, my phone is broken and i cannot make contact with anyone i need a new phone today or tomorrow

Re: how on earth do you get hold of this company when you have no phone

Debbie456 — Fri, 14 Jun 2024 08:10:47 GMT

i havnt got a phone

Re: how on earth do you get hold of this company when you have no phone

Chris_B — Fri, 14 Jun 2024 08:16:31 GMT

@Debbie456 So what you are saying is how to you get hold of “ANY” company without a phone. As stated if they have a store you go to said store and in this case EE does.

Re: how on earth do you get hold of this company when you have no phone

Chris_B — Fri, 14 Jun 2024 08:23:15 GMT

@Debbie456 Are you a contract customer or PAYG customer? Do you have insurance? The only way for you to get a device today will be go and purchase one on PAYG and then put your sim card in it. This can be directly from a EE store or even Argos/Currys. if this is a warranty claim the device has to be sent off to be looked at first. You don’t say what the issue is with the device.

Re: how on earth do you get hold of this company when you have no phone

bristolian — Fri, 14 Jun 2024 08:25:03 GMT

Your options will differ depending whether you're on PAYG or pay-monthly, nature of the fault and whether you're in a minimum-term or not.

But you'll certainly be best to visit a retail store. If it's a repair you choose, they may have loan phones. Otherwise, on the risk of foregoing the 14days "change of mind" return rights, you should walk out with a new phone somehow.