topic Re: Can i cancel my contract for my phone but i want to keep the mobile number in Contracts & Billing

Can i cancel my contract for my phone but i want to keep the mobile number

Dzeinara — Wed, 05 Jun 2024 19:27:42 GMT

Chris_B — Wed, 05 Jun 2024 19:50:19 GMT

@Dzeinara Yes if you change it to a PAYG. If you’re still within the minimum term you’ll have to pay off the remaining term of the contract.

Dzeinara — Wed, 05 Jun 2024 19:54:29 GMT

Okay can I pay as I go and keep that number thank you

Profile closed — Thu, 06 Jun 2024 00:22:03 GMT

As @Chris_B has mentioned yes you can. Make sure you tell them you want to keep the number and move to PAYG.

Dzeinara — Fri, 07 Jun 2024 09:48:42 GMT

Good morning,my contract is finished in 2023 last year. I don't like to renew my new contract,can you send the sim card with the same number,thanks

Profile closed — Fri, 07 Jun 2024 09:57:40 GMT

Are you still currently paying for that Contract with that number and is it still active?

If you cancelled it completely there is a chance the number is now lost and may not be able to get it back.

You will need to call EE

Number in my Signature

Dzeinara — Fri, 07 Jun 2024 10:02:57 GMT

I still paying for this contract

Profile closed — Fri, 07 Jun 2024 10:11:46 GMT

If you want to move the number to PAYG then you will have to pay your contract off and tell them at the time you want it moved to PAYG.