https://community.ee.co.uk/t5/Contracts-Billing/New-Contract/m-p/1392216#M88173 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4363278">@redvixen</a>&nbsp; Have you looked to see if you have any discounts added to your account, you’ll &nbsp;see these in add ons. &nbsp; If there is a discount the tariff is still a £40 tariff and will show as such but discount are then applied when you are billed. &nbsp;</P> Sat, 01 Jun 2024 08:17:31 GMT Chris_B 2024-06-01T08:17:31Z https://community.ee.co.uk/t5/Contracts-Billing/New-Contract/m-p/1392213#M88172 <P>Signed up for a new contract yesterday and was told I would be paying £14 per month. Just checked my account and it is showing as £40 per month!&nbsp; Who do I complain to?</P> Sat, 01 Jun 2024 08:09:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Contract/m-p/1392213#M88172 redvixen 2024-06-01T08:09:13Z https://community.ee.co.uk/t5/Contracts-Billing/New-Contract/m-p/1392216#M88173 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4363278">@redvixen</a>&nbsp; Have you looked to see if you have any discounts added to your account, you’ll &nbsp;see these in add ons. &nbsp; If there is a discount the tariff is still a £40 tariff and will show as such but discount are then applied when you are billed. &nbsp;</P> Sat, 01 Jun 2024 08:17:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Contract/m-p/1392216#M88173 Chris_B 2024-06-01T08:17:31Z https://community.ee.co.uk/t5/Contracts-Billing/New-Contract/m-p/1392221#M88174 <P>thanks for the suggestion - no discounts showing on my account. I queried that it was so low at the time. Fortunately I have the name of the seller and a written £14 on the front sheet. Maybe I should have asked more questions at the time. Back to the shop on Monday morning to double check.</P> Sat, 01 Jun 2024 08:38:40 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Contract/m-p/1392221#M88174 redvixen 2024-06-01T08:38:40Z