topic Re: Charges in Contracts & Billing

Charges

Profile closed — Tue, 28 May 2024 11:42:39 GMT

Why do I keep getting charged without knowing I pay my bill then I got charged and EE taking more money out of my account I want to report it but I don’t know where do. There it two times they charged me when I didn’t get told there will be charges I have not even use the tablet yet and I wanted to take it back but they saying I have to pay £250 to cancel it

Re: Charges

XRaySpeX — Tue, 28 May 2024 12:03:07 GMT

@Profile closed : Look at the breakdown of your bill to see what you've been charged for.

Where did you buy the tablet?

Try calling CS on the Freephone no. in my sig.

Re: Charges

Profile closed — Tue, 28 May 2024 12:10:54 GMT

BT. Order it for me
yes I have check the breakdown of my bill.
It being charged for the changing the day to pay my bill which I didn’t change because the day is the same and I cancelled the paper bill but still charging

Re: Charges

Profile closed — Tue, 28 May 2024 12:13:16 GMT

Why am I getting charger for paper bill which it been took off and getting charge for the day change which I never change the day it still got the same billing day

Re: Charges

Chris_B — Tue, 28 May 2024 12:25:55 GMT

@Profile closed When did you stop paper billing ? If this is your first bill since you requested this to stop you’ll still have a charge for it right till the date you requested it to stop.

I can not work out what else you’re trying to say.