Credit check for upgrade

Bbr_81 — Sun, 26 May 2024 19:56:50 GMT

Hi,

I’ve been a customer for many years and have a few contracts/ products.
I am thinking of upgrading to a new iPhone. Will I be externally credit checked for this, or is it just new customers that are credit checked?

Re: Credit check for upgrade

Northerner — Sun, 26 May 2024 20:37:59 GMT

Hi @Bbr_81

If you have to ask then you know that maybe this will be a problem.

You never used to be checked for upgrades but the ownership/contract for the device is separate now with flex pay.

Flex pay

https://ee.co.uk/help/mobile/manage-use/pay-monthly/flex-pay

Credit file explained:

https://ee.co.uk/help/billing-payments/payment-methods/credit-files-explained

I suggest you speak to EE CS on 150 to discuss your options.

Thanks

topic Re: Credit check for upgrade in Contracts & Billing

Credit check for upgrade

Re: Credit check for upgrade