https://community.ee.co.uk/t5/Contracts-Billing/This-company-is-stupid/m-p/1389310#M87816 <P>I started a plan and flex payment, I did setup my direct debit at the beginning but the next month, my direct debit is not working. Ofcourse the result is, it affected my credit rating. I dont understand why this cant be done on the **bleep**ty and slow app. I thought this is the best network in the UK? SHOULDVE JUST STAYED WITH O2</P> Wed, 22 May 2024 21:03:27 GMT hidenori88 2024-05-22T21:03:27Z https://community.ee.co.uk/t5/Contracts-Billing/This-company-is-stupid/m-p/1389310#M87816 <P>I started a plan and flex payment, I did setup my direct debit at the beginning but the next month, my direct debit is not working. Ofcourse the result is, it affected my credit rating. I dont understand why this cant be done on the **bleep**ty and slow app. I thought this is the best network in the UK? SHOULDVE JUST STAYED WITH O2</P> Wed, 22 May 2024 21:03:27 GMT https://community.ee.co.uk/t5/Contracts-Billing/This-company-is-stupid/m-p/1389310#M87816 hidenori88 2024-05-22T21:03:27Z https://community.ee.co.uk/t5/Contracts-Billing/This-company-is-stupid/m-p/1389318#M87817 <P>Are both regular payments failing, or only one? Have you enquired with your bank as to the reason for failure?</P> <P>Your credit file shouldn't be affected from one single failed payment - EE will attempt a second DD a short time later, 10days I believe.</P> Wed, 22 May 2024 21:58:41 GMT https://community.ee.co.uk/t5/Contracts-Billing/This-company-is-stupid/m-p/1389318#M87817 bristolian 2024-05-22T21:58:41Z https://community.ee.co.uk/t5/Contracts-Billing/This-company-is-stupid/m-p/1415279#M90279 <P>Use the 360 service, just ring the number and pay it's really easy</P> Thu, 01 Aug 2024 11:42:52 GMT https://community.ee.co.uk/t5/Contracts-Billing/This-company-is-stupid/m-p/1415279#M90279 Adele1979 2024-08-01T11:42:52Z