topic Unlimited data in Contracts & Billing

Unlimited data

TK39 — Fri, 17 May 2024 07:32:48 GMT

Hie guys. If anyone could help me. Got my unlimited mobile data plan last year in October. First 6 months was paying £15 per month then after 6 months I would be paying £30 per month. The amount of money being deducted is more than £30 for example today £70 was deducted last month £65 was deducted. I'm not sure how this works anyone who has experienced such?

Re: Unlimited data

Christopher_G — Fri, 17 May 2024 10:08:38 GMT

Hi @TK39

Welcome to the community.

Have you checked your bill in your EE App or on the EE Online site? It should break down any extra charges and the price of each product.

Chris

Re: Unlimited data

chistery — Fri, 17 May 2024 10:24:31 GMT

Whilst it doesn't explain the amount you see, you will have had the annual price rise as well, so your monthly cost is now £30 + 7.9%