topic Re: Social Tariff for Mobiles in Contracts & Billing

Social Tariff for Mobiles

pendle666 — Thu, 16 May 2024 19:48:26 GMT

Hello

I have an unlimited SIM only plan at the moment paying £23 a month. However I am now out of work and claiming universal credit.

I believe I can now have the social tariff to lower my outgoings while I'm out of work. However, what I'd like to know is if the data will be throttled because it's a cheaper tariff. I live in a rural area and mobile companies standard packages give a poor reception, so for this current deal I paid extra for their "best speed".

I tried ringing EE but had to go through a text chat and didn't get any information from the agent on this.

thanks

Re: Social Tariff for Mobiles

Chris_B — Thu, 16 May 2024 19:52:48 GMT

@pendle666 Please have a read of THIS

Re: Social Tariff for Mobiles

pendle666 — Thu, 16 May 2024 19:57:04 GMT

Thank you, but that doesn't really answer my question. There's no point in taking advantage of the social tariff available to me, if I cannot get a good data signal and speed as I use quite a bit of data.

I saw when I took my contract out that there were several unlimited packages available all offering the same but a different price.

Re: Social Tariff for Mobiles

Northerner — Thu, 16 May 2024 20:10:06 GMT

Hi @pendle666

If you read the link @Chris_B provided then there is another link which provides the info you need:

What do you get?

£12 per month* SIM only, includes:

5GB data on the UK’s best network
Unlimited calls
Unlimited texts
Great speeds, max. 25 Mbps

30-day rolling contract for 12 months. No early exit fees apply.

The answer is yes this is a limited tariff compared to the tariff you are in now.

Thanks

Re: Social Tariff for Mobiles

pendle666 — Thu, 16 May 2024 20:12:31 GMT

That's great, thank you for your help.