topic Re: EE not sticking to with an offer!! in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/EE-not-sticking-to-with-an-offer/m-p/1387389#M87630 <P>I was offered a payment plan early this month and got told by an EE staff to literally ignore my phone bill and let it go into arrears so that I could get the payment plan I'm place. So I did what the EE staff requested to be then told today that the So called plan is made up and that there is nothing that EE can do about it and that the person who made that offer is not trained to make such offers!!&nbsp;</P><P>Just wanting to know people's opinions on this and if I have a case for a complaint towards EE&nbsp;</P> Thu, 16 May 2024 13:20:40 GMT jay2389 2024-05-16T13:20:40Z EE not sticking to with an offer!! https://community.ee.co.uk/t5/Contracts-Billing/EE-not-sticking-to-with-an-offer/m-p/1387390#M87625 <P>I was offered a payment plan early this month and got told by an EE staff to literally ignore my phone bill and let it go into arrears so that I could get the payment plan I'm place. So I did what the EE staff requested to be then told today that the So called plan is made up and that there is nothing that EE can do about it and that the person who made that offer is not trained to make such offers!!&nbsp; Also EE offered me a one 60% off my bill to basically keep quiet about this</P><P>Just wanting to know people's opinions on this and if I have a case for a complaint towards EE&nbsp;</P> Thu, 16 May 2024 13:23:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-not-sticking-to-with-an-offer/m-p/1387390#M87625 jay2389 2024-05-16T13:23:42Z Re: EE not sticking to with an offer!! https://community.ee.co.uk/t5/Contracts-Billing/EE-not-sticking-to-with-an-offer/m-p/1387389#M87630 <P>I was offered a payment plan early this month and got told by an EE staff to literally ignore my phone bill and let it go into arrears so that I could get the payment plan I'm place. So I did what the EE staff requested to be then told today that the So called plan is made up and that there is nothing that EE can do about it and that the person who made that offer is not trained to make such offers!!&nbsp;</P><P>Just wanting to know people's opinions on this and if I have a case for a complaint towards EE&nbsp;</P> Thu, 16 May 2024 13:20:40 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-not-sticking-to-with-an-offer/m-p/1387389#M87630 jay2389 2024-05-16T13:20:40Z