topic Re: Android upgrade in Contracts & Billing

Android upgrade

noddyboy1396 — Thu, 16 May 2024 09:40:27 GMT

I've just upgraded my phone to S24 ultra but looking at my plan it's called MP all rounder iPhone unlimited. Tried speaking to someone on the phone but they said everything is ok. Anyone shed any light on this?

Re: Android upgrade

Leanne_T — Thu, 16 May 2024 12:19:45 GMT

Hi @noddyboy1396

Thanks for coming here.

Did you select this plan when you upgraded?

How long have you had the new phone?

Leanne 🙂

Re: Android upgrade

noddyboy1396 — Thu, 16 May 2024 12:31:44 GMT

Hi Leanne

I've called back and got someone who seems to understand my issue better, and has told me it doesn't really matter about the plan.

The main issue was I was offered inclusive add-ons for iPhone and not android so when I chose apple TV+ they had to put me on an iPhone plan. Would still work with Android but I'm getting it sorted as I type.

Re: Android upgrade

Leanne_T — Thu, 16 May 2024 12:40:56 GMT

I see @noddyboy1396

Thanks for coming back and letting me know 🙂

Leanne.

Re: Android upgrade

chistery — Thu, 16 May 2024 13:08:44 GMT

You can still use an iPhone plan with an Android. With one you get offered Apple TV+, the other you get Netflix. You can't have both.