topic Re: Changing name after getting married in Contracts & Billing

Changing name after getting married

Graceelmer — Wed, 15 May 2024 15:27:04 GMT

How do I change my name on the account as I’ve recently got married?

Re: Changing name after getting married

XRaySpeX — Wed, 15 May 2024 15:38:17 GMT

@Graceelmer : Congratulations 🙂 . See Change my account in the case of a life event :

Changing your name

If you’ve changed your name through marriage, divorce or deed poll, you will need to email us with a copy of one of these documents:

your marriage or civil partnership certificate

your passport and a recent utility bill

your deed poll

your decree absolute

Mail us

Please send the relevant document and a covering letter to:

Customer Administration
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN

Or take your documents to your nearest EE shop and we can make the changes there.

Re: Changing name after getting married

Christa71 — Thu, 03 Oct 2024 08:39:36 GMT

The article advises to email but provides a postal address. What is the email address please? Thanks

Re: Changing name after getting married

Michael_D — Thu, 03 Oct 2024 11:04:58 GMT

Hi @Christa71

Welcome to the community.

Thanks for flagging that to us, it shouldn't mention email as an option.

If you do need to send over proof for a name change on the account, it would need to be send to the postal address, or you can visit an EE store with your proofs, and they can get it updated for you.

Michael