https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1386493#M87471 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4387762">@1709</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If we were unable to take a direct debit from your account, we will try and make a second attempt to collect the payment around 7 days later.</P> <P>Leanne.</P> Tue, 14 May 2024 08:52:44 GMT Leanne_T 2024-05-14T08:52:44Z https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1386451#M87465 <P>I have a contract for a phone and a sim and today it was supposed to be the direct debit. At 00:00 one transaction has gone through for my phone but I was just a bit short and the transaction for my sim did not go through. So then I just added the rest of the money needed on my card but the direct debit did not happen. Will they be taken the rest of the money today or do I have to give them a call and let them know what happened? &nbsp;Thank you!</P> Tue, 14 May 2024 06:50:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1386451#M87465 1709 2024-05-14T06:50:13Z https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1386493#M87471 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4387762">@1709</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If we were unable to take a direct debit from your account, we will try and make a second attempt to collect the payment around 7 days later.</P> <P>Leanne.</P> Tue, 14 May 2024 08:52:44 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment/m-p/1386493#M87471 Leanne_T 2024-05-14T08:52:44Z