https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384774#M87284 <P>Hi - unfortunately I don't - asking for surnames (especially a female's) can cause alarm which isn't something I wanted to do so I erred on the side of caution</P> Wed, 08 May 2024 15:47:02 GMT lost_soul 2024-05-08T15:47:02Z https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384741#M87282 <P>I had to call up with a query and she was very helpful and quick to resolve my issue.</P><P>Great customer service! Please pass on my thanks to her - unfortunately I didn't get a survey text so can't reply via that method.</P> Wed, 08 May 2024 14:56:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384741#M87282 lost_soul 2024-05-08T14:56:11Z https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384769#M87283 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4380717">@lost_soul</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community to leave this lovely feedback for Lacey.&nbsp;</P> <P>If you have Lacey's surname please send me a private message and I can pass on your feedback <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Thanks.</P> <P>Leanne.</P> Wed, 08 May 2024 15:36:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384769#M87283 Leanne_T 2024-05-08T15:36:00Z https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384774#M87284 <P>Hi - unfortunately I don't - asking for surnames (especially a female's) can cause alarm which isn't something I wanted to do so I erred on the side of caution</P> Wed, 08 May 2024 15:47:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384774#M87284 lost_soul 2024-05-08T15:47:02Z https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384781#M87285 <P>No problem <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4380717">@lost_soul</a></SPAN>&nbsp;</P> <P>Please send me a private message with your name and number and I can make sure the feedback gets to Lacey <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Thank you.&nbsp;</P> <P>Leanne.&nbsp;</P> Wed, 08 May 2024 16:01:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384781#M87285 Leanne_T 2024-05-08T16:01:32Z https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384784#M87286 <P>Sent - ty</P> Wed, 08 May 2024 16:04:37 GMT https://community.ee.co.uk/t5/Contracts-Billing/Please-pass-on-my-thanks-to-Lacey-in-billing/m-p/1384784#M87286 lost_soul 2024-05-08T16:04:37Z