topic Re: Good as new iphone contracts in Contracts & Billing

Good as new iphone contracts

Tommylove — Mon, 06 May 2024 08:28:23 GMT

I’m looking to set up a new mobile contract but when I log in it doesn’t let me select the good as new mobiles , yet if I am not logged in I would be able to purchase one without an issue … why is this ? It is not a new customer deal so surely an existing customer should be able to get the same phone deal also? Can anyone help? Or know why this is?

Re: Good as new iphone contracts

Chris_B — Mon, 06 May 2024 08:33:17 GMT

@Tommylove You should be able to as my last device was a good as new.

Re: Good as new iphone contracts

Tommylove — Mon, 06 May 2024 08:35:44 GMT

The good as new options for phones completely disappears once logged in , it’s strange. It would let me add a good as new watch no problem it just seems to be the phones that are an issue

Re: Good as new iphone contracts

Katie_B — Tue, 07 May 2024 06:57:57 GMT

Hi @Tommylove.

Are you looking to upgrade or purchase a new line?

Katie