https://community.ee.co.uk/t5/Contracts-Billing/Re-Traveling-out-of-the-UK-Roaming-not-in-plan/m-p/1383156#M87110 <P>What travel plan does this relate to? What is the exact wording of the message you received?</P> <P>EE CS on 150 should be your point of contact for any account-specific queries, they have access to your individual account.</P> Thu, 02 May 2024 16:16:51 GMT bristolian 2024-05-02T16:16:51Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Traveling-out-of-the-UK-Roaming-not-in-plan/m-p/1383151#M87109 <P>&nbsp;I received an sms from EE apologising for not applying my travel plan &amp; now have a much larger bill than I should have. How do I claim this back?</P> Thu, 02 May 2024 15:59:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Traveling-out-of-the-UK-Roaming-not-in-plan/m-p/1383151#M87109 ianwoodside9 2024-05-02T15:59:02Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Traveling-out-of-the-UK-Roaming-not-in-plan/m-p/1383156#M87110 <P>What travel plan does this relate to? What is the exact wording of the message you received?</P> <P>EE CS on 150 should be your point of contact for any account-specific queries, they have access to your individual account.</P> Thu, 02 May 2024 16:16:51 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Traveling-out-of-the-UK-Roaming-not-in-plan/m-p/1383156#M87110 bristolian 2024-05-02T16:16:51Z